Auxilion secures €8m in deals since new service is launched

PARK West IT and service and solutions provider Auxilion has secured €8 million in new deals after launching its enhanced service management platform.

This business consists of four new contracts, including several HPE GreenLake cloud solutions and the provision of service management support over the next three years.

Auxilion has invested €1.5m in its new service management capabilities which is part of a broader Managed Services Continuous Improvement Programme (MSCIP).

The offering, soft launched in July 2023, significantly enhances the company’s service delivery and support capabilities for its clients.

The platform also delivers new Artificial Intelligence (AI) capabilities which will further boost productivity, ensure operational continuity and support business growth for organisations.

The development follows Auxilion’s growth last year, as it opened an office in Sheffield following a €4.6m investment as phase one of a €17m UK expansion plan.

Donal Sullivan, CTO, Auxilion, said: “The nature of IT is fundamentally changing across modern organisations, and IT itself needs to profoundly change how it supports business functions and, indeed, where its perceived value lies.

As opposed to IT leading with IT projects, we see the need to empower business leaders by giving them the platforms and tools to drive their own projects, with technologies supporting them.

“Every business function – whether it be in operations, finance or HR – needs to understand how technology can be used to empower leadership, while aligning with and driving business performance.”

Philip Maguire, CEO, Auxilion, added: “The IT managed services sector is primed to experience a disruptive change on the same magnitude as the impact of the internet – a total gamechanger.

This is happening within the context of struggling IT departments which are battling against increased demand for security monitoring, threat protection and outages.

With the growing prominence, or soon to be dominance, of AI, businesses will need more proactive and innovative service management capabilities.

“Our investment in tooling and training to enhance our capabilities firmly puts us at the forefront of crossing this chasm of IT disruption, supporting customers on their transformation and innovation journeys.”