Housing customer centre officially opened

A NEW housing customer centre for South Dublin County Council customers was officially opened in County Hall, Tallaght, last week on Thursday, July 13.

The existing customer service counters in Tallaght and Clondalkin officially closed the following day, Friday, July 14.

The new facility has undergone extensive refurbishment and consists of a public counter area with interactive screens, a number of meeting rooms and a family-specific area.

The official opening follows on from a soft launch last month, where the Housing Department had been arranging appointments with customers in the new facility.

These appointments were organised in order to test systems, arrangements and processes prior to last week’s formal opening.

The ribbon cutting of the new centre was carried out by the newly elected Mayor of South Dublin County, Cllr Alan Edge.

Mayor Edge said: “I’m delighted to officially open this fantastic facility here in County Hall.

“The new Housing Customer Centre and the transformation of how services are delivered, will hopefully allow South Dublin housing customers, potentially vulnerable members of the public, to access services in a safe and comfortable environment when interacting with staff at South Dublin County Council.

“I wish the staff here the very best.”

Members of the public can now access the Housing Customer Centre by appointment only by contacting the council at 01-4149000 to request an appointment.

While the customer service counters in Tallaght and Clondalkin have shut, the cash offices in both Clondalkin and Tallaght will continue to operate, and both will remain accessible as public buildings.

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