Pure Telecom researchers find lengthy voice notes ‘unacceptable’

THE vast majority of people find voice notes over a minute long to be “unacceptable.”

This is according to research by Citywest company Pure Telecom, which found that 75 per cent of the population think that sending voice notes exceeding a minute’s duration is unacceptable.

The research also found that adults in Ireland are prolific users of voice notes, with 54 per cent saying they send them at least once a week and a chatty 23 per cent send them at least once a day.

Broadband and telecoms provider Pure Telecom’s annual Connected Lives survey, is a nationally representative survey of 1,006 adults in Ireland, conducted by Censuswide.

The research found that voice notes are still popular with many, as 77 per cent of adults have recorded and sent at least one in the last 12 months while a third of the population report that they are the primary way in which they communicate with friends.

However, the research found that just 11 per cent of men will tolerate a voice note that goes beyond one minute in length, compared to 21 per cent of women.

Almost all adults consider voice notes of longer than three minutes unacceptable.

The research found that the public is divided in their overall opinion of the voice notes, with less than half saying they actually like receiving them, while nearly a quarter admit to being irritated when they see that they have received a voice note.

More than half confessed that they often forget what was said in a lengthy recording, while 46 per cent said that they often forget what they, themselves, have said in their voice notes.

Paul Connell, CEO, Pure Telecom, said: “The way in which we communicate and connect with each other is always changing and evolving and it is clear that voice notes are a growing, if divisive, medium.

By providing our nationwide customers with the best quality broadband available in their location, Pure Telecom’s network is here to help people to connect and stay in touch with each other.

However, while our network won’t be the cause of cutting a rambling voice note short, we can’t always say the same for the recipients!”