Six local retailers named in the Top100 stores in Ireland
By Maurice Garvey
SIX retailers from Tallaght and the Long Mile Road have been named amongst the Top100 stores in Ireland by Retail Excellence.
The six, including Tallaght-based Harvey Norman, Kay’s Kitchen, Petworld, Molloy’s Liquor Store, and Long Mile Road businesses Bikeworld and Giant, will be further assessed to see if they can make it into a Top30 prior to a final awards ceremony in November.
As part of the selection process, entrants were visited by a mystery shopper, with those exceeding service and standards criteria making it into the Top100.
The Top100 will be invited to a private briefing with Echochamber, a creative retail agency that tracks global retail trends, on August 15 in the AIB Bankcentre in Ballsbridge.
Attendees will be presented with the 10 pillars of Retail Excellence and given time to prepare a submission showing evidence they meet those 10 pillars.
Echochamber will then consider the submissions and proceed to select the Top 30 stores in September.
The Top30 stores will then be rigorously tested before being whittled down to the top three finalists and winners in sectoral categories.
The Top100 stores are part of the Retail Excellence Awards in partnership with AIB Merchant Services, which was established in 1997 to promote best practice and encourage high standards in the Irish retail industry.
Lorraine Higgins, Chief Executive of Retail Excellence, said this year they received over 500 store entries from every retail sector.
“The quality of customer care and excellence throughout these entries made selecting the Top100 stores an extremely difficult task,” she said.
“Such high standards are particularly important given the difficult challenges facing retailers at present, including the ongoing threat posed by Brexit, as well as domestic issues which we continue to work to resolve on behalf of our members.”
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