Hospital unveils new patient-care strategy
At the QSRM Strategy launch are Professor Catherine Wall and Chief Executive Lucy Nugent

Hospital unveils new patient-care strategy

TALLAGHT University Hospital has published a new strategy that sets out a plan to drive improvements in quality and safety over the course of the next three years.

The local hospital has published its first hospital-wide Quality, Safety and Risk Management Strategy, which focuses on specific quality goals.

The four goals are to deliver person-centred care; grow staff and strengthen quality organisation; strive for excellence in Quality, Safety and Risk; and support quality assurance processes.

According to the hospital, it has ‘actively driven’ innovation and research in quality and patient safety, with the strategy building on the ‘strong foundations of quality improvement’.

Commenting on the launch of the strategy, Professor Catherine Wall, Director of QSRM and Consultant Nephrologist, said: “The hospital is committed to the delivery of effective, safe, person-centred care by highly trained and motivated staff as enshrined in our CARE values of Collaboration, Achievement, Respect and Equity.

“It is recognised that Quality is a shared accountability through the hospital with everyone having a role to play.

“This QSRM strategy outlines how we will grow our people and strengthen our quality in order to deliver the best care to our patients.”

Lucy Nugent, Chief Executive of TUH, believes that the strategy brings together a wide range of improvement work already happening.

“Our hospital serves a diverse community with evolving health needs, our patients expect timely and effective care, free from harm, delivered as close to home as is possible,” Ms Nugent said.

“This is done in what can be very challenging circumstances, the recent pandemic and cyber-attack illustrated how challenging these circumstances can be.

“This strategy brings together a wide range of improvement work that is already happening and building further upon it with a shared responsibility across the organisation to deliver the best care no matter how challenging the times.”

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