Windsor Motor Group Leads the Way in Retail Motor Industry Employee Development
As part of its ongoing investment in all employees, Windsor Motor Group are leading the way in developing its team by offering unique training programmes.
Today, eight employees were presented with their QQI Level 6 Management Development Certificate, after completing a specifically designed programme, which was delivered by Dublin firm Optimum and supported by Skillnets.
The high impact programme was specifically tailored to the retail motor industry and focused on developing the skills that lead to successful teams and business management.
The programme enabled the aftersales employees to develop their skills in fostering an environment for innovation and continuous improvement.
Modules in the programme included communication, self-management, organisational skills, managing teams for high performance, leadership, legislation and strategic planning.
Robbie O’Neill, Windsor Motor Group Aftersales Director said, “Our employees are the life-blood of our company and by investing in them, we will remain synonymous with quality workmanship and exceptional customer service.
The motor industry is extremely competitive and we want to ensure that our team have the right skills and knowledge required to effectively execute their roles across our 14 dealerships.”
O’Neill added, “This is a great opportunity for Windsor Motor Group to lead the way in industry skills training by investing in our people, it’s a win-win situation for everybody.
The employee gains by professional development and progression, the company gains by having happy and committed employees and the customer gains by receiving the best service and experience in the industry.”
Speaking at the event today, Mary Harrison, Chief Executive, Optimum said “We are absolutely delighted to be working with Windsor Motor Group in helping to train and develop the skills of their employees.
The training programme was designed in detail for Windsor Motor Group and was specifically aimed at enhancing and improving their abilities across a wide range of personal and business development skills.”
As part of its ongoing strategy, Windsor Motor Group will continue to invest and reward employees through supporting effective learning and development.